Returns, Exchange and Refund Policy

Once your return is delivered to our warehouse, it can take up to 10 business days for it to be processed. It may take an additional 5 business days for credit card or PayPal refunds to post back to your account. Original shipping charges are nonrefundable. 

If you would like to cancel an order that has not yet shipped, please contact us instead of requesting a return.

Returns

Full price items purchased at our site are eligible for a full refund or store credit within 30 days of purchase. Sale items are eligible for store credit or size exchange ONLY, and must be received by our site within 30 days of purchase. Items must be unworn, unwashed, with all original tags attached in order to be refunded.

We will provide a pre-paid FedEx return label for domestic returns that are requested within 30 days of purchase. A label fee will be deducted from all returns for refund that use the return label provided. All returns for store credit will be processed free of charge. Any return labels that have not been used within 2 weeks of being issued will be voided and no longer usable.

All international returns must be posted back to us at the customer's expense.

Any refunds totaling $500 or more are subject to a 10% restocking fee.

Items purchased on sale with any additional discounts are FINAL SALE and cannot be returned.

Clearance items are FINAL SALE and cannot be returned.

For hygienic reasons, sunglasses, socks, hats, underwear and swimsuit bottoms cannot be returned.

All shoes must be returned with shoebox in its original condition with no postage labels attached. A box replacement fee of $10 will be deducted from any returns not meeting these requirements.

Damages & Incorrect Items

If you received a damaged or incorrect item, please contact customer service immediately.

Our site will provide a free exchange or full refund for defective items when notified within 7 days of receipt, provided the items are unworn, unwashed and with all original tags attached.